Online Ordering Instructions

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Logging In To Your Account


Go to catalog.regdist.com or click the "Ordering" button at the top of our main website at
regdist.com. Log in with your existing username and password (password is case sensitive). If you are an existing customer placing an online order for the first time, please contact us at (585) 458-3300 or [email protected] to setup an online account.

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View Customer History

To view your Customer History, click “History” near the top of the page and then click “Customer History.” A “Filter” box will appear. You may use the default of all ship to addresses, select the specific ship to address you’d like to view a history on, or use the “Ship To Look Up” search box. You may choose a specific product category or use the default of all categories. You may also select other sort options, or use the “Search” field within the “Filter” box to search by keyword.

Once in your Customer History, you may place an order by entering a quantity in the box on the right side of the form. Continue entering quantities as you scroll down the page. Click "Add to Cart" at either the top or bottom of the form to start the checkout process.

Note: If you are submitting an order from your Customer History and then would like to use the Catalog Search to find additional items, you must first add the items in your Customer History to your Shopping Cart before going to Catalog Search or you will lose the items selected in your Customer History.

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Search Customer History

You may search for specific products in your Customer History by using keywords. Enter the desired search term/keyword and click the magnifying glass icon. To search for another keyword, simply click the “Clear” button and enter a new search term.

Note: If you are submitting an order from your Customer History and then would like to use the Catalog Search to find additional items, you must first add the items in your Customer History to your Shopping Cart before going to Catalog Search or you will lose the items selected in your Customer History.

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Search/Browse Entire Catalog

 

To search for an item that does not appear in your Customer History, you may either:

  • browse through the drop down menus in the product category list along the left side of the page.
  • use the “Search Catalog” box at the top left of the page.
    • Enter the item name (ex. Betco MotoMop), part number (ex. 29276), or any keywords (ex. "autoscrubber") and click the magnifying glass icon.
    • You may use the search filters in the "Search Criteria" box to further narrow your search.
    • Note: When using the "Type," "By Manufacturer," and "Catalog Type" search filters, you must have a keyword entered in the "Keyword" field.

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When browsing/searching, a list of matching items will display. You may change from a List to a Grid format by clicking on the appropriate icon at the top left of the item list.

Once you select a product to display, you can either “Add to Cart” or click on the part number above the description for more information including links to SDS sheets, spec sheets, etc. 

An item you have not purchased before will display List Price. You may request a quote or contact our office for your actual price. If you submit an order for an item displaying List Price, it will be reviewed and your price adjusted before billing and shipping. Items marked “Special Order” will display “Call For Price” unless you have purchased the item before.

We are continuously updating and adding new items to our catalog. If you do not see a specific item you need, please contact us and we'll be happy to locate the item for you.


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Print Customer History

You can print your Customer History by clicking the “Print History” button. When you click the "Print History" button, a small pop-up window will appear. From here, you can click the blue “Print History” link in the upper right corner of the pop-up window to print, or you can click the “Close Window” link to close the pop-up without printing.


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Create Order Forms

 

Watch the below short video to learn how to create order forms. 

Order forms you have created and saved may be found by clicking the “History” button at the top of the page and then click “Order Forms."

 

 

 

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Generate a Request for a Price Quote

 

Search or browse for the item(s) you would like pricing for. Click the item number above the product name/description and then click “Add to Quote”. You can continue to add items to the quote by repeating this process. If you leave the quote form, you may return to a saved quote (during the same web session) by clicking the “Quote Cart” button near the top of the page. When you've added all the items you'd like a quote on, complete the “Your Information” form below the item list, then click “Submit Quote." Someone from our office will get back to you shortly with pricing.

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View Order History

 

To view your Order History, click “Orders” near the top of the page and then click “Order History.” Note this page will display ONLY orders you have placed through our online ordering website. For information on orders place via phone, fax or email, or orders placed through our previous online ordering system, please contact our office at [email protected] or (585) 458-3300 Monday through Friday, 8:30 a.m. - 5:00 p.m.

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Submit an Order

 

 

 

Watch the above short video to learn how to place an order or follow the below instructions. 

Once you find an item you would like to purchase, or once you have selected an item from your Customer History, click the “Add to Cart” button near the item’s picture.

Note: If you are submitting an order from your Customer History and then want to use the Catalog Search to find additional items, you must first add the items in your Customer History to your Shopping Cart before going to Catalog Search or you will lose the items selected in your Customer History.

To view or edit the items in your cart, click “Shopping Cart” near the top of the page and then click “View Items.” From here you may:

  • change the quantity of an item by changing the number in the “Quantity” box.
  • remove an item(s) by clicking on the check box next to an item and clicking “Update.”
  • “Checkout” to continue placing your order.
  • “Keep Shopping” to continue browsing or adding more items to your cart.
  • “Export to Excel” to export an Excel list of the items in your cart .

To checkout, click “Shopping Cart” near to top of the page and then click “Checkout.”

I would also like to add a blurb stating that if they are placing an order from their history, and want to use catalog search, they need to add to cart items they have already selected in their history before going to catalog search, or else they will lose all those items. They won’t be saved in their history order form.

  • Enter a “Purchase Order” number, if applicable.
  • Enter any “Special Instructions,” if applicable.
  • Confirm your “Billing Information.”
  • Select your “Shipping Information” by clicking “List” and then select the appropriate shipping location, or type a search term into box and click “Go.”
  • To save your order and place at a later time, click “Save Order.” Saved orders may be retrieved by clicking on “Orders” at the top of the page, then select “Saved Orders.”
  • Once a saved order is retrieved, you have several options including modifying the order, adding to the order, deleting the order, or placing the order as-is.
  • To place your final order, click “Place Order.”

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Print Order Confirmations

 

You can print your Order Confirmation by clicking the “Print Order Confirmation” button.


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When you click the “Print Order Confirmation” button, a small pop-up window will appear.


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From here, you can click the blue “Print Confirmation” link in the upper right corner of the pop-up window to print the order confirmation, or you can click the “Close Window” link to close the pop-up without printing.

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Receive Email Updates and Important Notices

 

To join our email list to receive online deals and important notices, enter your email address in the field below the “Get Deals and News” box at the top left of the page, then click “Join”.


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